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Terms & Conditions
TERMS & CONDITIONS (ONLINE SERVICES)
Last updated on 01/03/2021
IMPORTANT: PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS AND CONDITIONS (“TERMS”). THEY CONTAIN LIMITATIONS ON SANKRANTI'S LIABILITY AND OTHER PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS.
By installing, accessing or using any websites, mobile apps, email newsletters and subscriptions, and other digital properties on which these terms are posted or referenced (together, “online services”), you are entering into a binding agreement with Sankranti Hotels Pte Ltd. (“Sankranti'”, “we” or “us”). In Singapore, which it controls and operates from its headquarters at:
#79, Syed Alwi Road Singapore 207658
By accepting these terms, you also understand and consent to Sankranti’s Privacy Policy (“Privacy Policy”) also referred to as Privacy Statement, which is of, this agreement. Our Privacy Policy describes how we collect, use and share information.The online services are not intended to be used by, or targeted to, anyone under the age of 14. You must be at least 14 years old to use the online services. If you are under 18 years old (or the legal age of majority if different in your jurisdiction), then you must review these terms with your parent or guardian, and they must understand and agree to these terms in order for you to use the online services.If you or your parent or guardian do not agree to these terms, then you must immediately stop using the online services and request that delete this online services account that you have created.If you have any other request pertaining to how Sankranti collect, use or disclose your personal data, which is not covered in our Privacy Policy, you may contact our Data Protection Officer at info@sankrantihotels.com or alternatively you may write to us at the below address:
Sankranti Hotels Pte Ltd 79, Syed Alwi Road Singapore-207228 Attention: Data Protection Officer1.
About
Availability of products and services.
Sankranti's products and services are available in Singapore and India. However, the online services may describe products and services that are not available overseas.
Whenever you use the online services, you must obey the rules of the road and all applicable rules and regulations. YOU MUST NOT USE THE ONLINE SERVICES WHILST DRIVING OR WHILST BEHIND THE WHEEL OR CONTROLS OF A VEHICLE THAT IS MOVING OR NOT IN “PARK”. In the interest of safety at all times, you should only use the online services when it is lawful and safe to do so.You are responsible for your devices and accounts. You are responsible for any devices, software and services needed to use the online services. Sankranti does not guarantee that the online services will fully function on any particular device or with any particular software. You are also responsible for any messaging and data charges, fees and taxes for your use of the online services, including when we communicate with you by text, email or other means that you choose. You may only use the online services with devices that you own or control and using only the authorized operating system (e.g., Apple iPhone OS for Apple devices). If you create an online services account, you are responsible for keeping the account secure and for all activity under the account. You can only use one online services account and must keep your account information accurate at all times.Sankranti's right to update or terminate the online services. You understand and consent that (with or without notice) Sankranti may update, modify or terminate the online services (or your access to them) from time to time, including by pushing updates to (or removing functionality or access from)
Updates to these terms.
Sankranti may also update these terms at any time and at its sole discretion. If any material changes to the terms, we will notify you by any reasonable means such as by posting the new terms in the online service. If you do not agree to the changed terms, then you must immediately stop using the online services.
How to contact us.
If you have any questions or comments regarding the online services, please see the Contact Us section in the online services Our information practices and communications with you.
Privacy Policy.
These terms incorporate our Privacy Policy as part of the terms. Our Privacy Policy describes our information practices, including how we collect, use and share information.How we communicate with you. Through the online services, you may opt in to receive emails, text messages to the mobile number you provide to us. When you opt into any of these types of communications, you understand and consent that that you will receive marketing, transactional and other messages from Sankranti. Sankranti may use the information you have provided to us to communicate with you in accordance with our Privacy PolicyOpting out of communications generally.
You have a choice in how we communicate with you. You can generally find your communication preferences with instructions on how to opt out in the profile section of the online servicethat you use. You may also have the ability to change your communication preferences using your device settingsamongst others, but not limited to, opting out via push notification. In addition, our communications themselves mayinclude the opportunity to opt out. You understand and agree that you may need to separately manage yourcommunication preferences for each communication method. For example, if you opt out of receiving marketingemails, you may still receive marketing text messages if you’ve opted in to receiving them. Whilst we do our best tooffer convenient methods for you to manage your communications preferences, you may need to separately adjustyour preferences for each online service. Please note that for some account-related and transactionalcommunications, the only way to stop receiving these communications may be to delete your online servicesaccount.Offers
You have the possibility of receiving offers through the online services. The following general terms apply to theoffers:(1) the offer may only be available through that particular online service and for the product shown andsubject to availability, in participating restaurants only, and until the expiration date; (2) serving times apply (3) unless otherwise stated each offerexpires on redemption; (4) only one offer can be used per restaurant visit; (5) offers are not transferable; 6)there is no cash alternative. In addition, there may be specific terms that apply to the offer which are stated on the website next to the offer. Not all offers may be combined with orders.
About the products in the online services.
All products are subject to availability at the restaurant where youcollect your order. Some restaurants do not sell all products. Images of products and packaging on the onlineservices are examples only and may not be identical to the product or packaging you receive from a restaurant.Differences may be due your device’s display of colours or factors such as the ingredients used, the supplier, theregion of the country and the season of the year. About the prices in ordering. Each restaurant independently determines its own prices and independently appliesthe local sales tax rate, or any fees required by law. Prices include prevailing Goods and Services Tax (“GST”) at thecurrent rate of 7% (“9% between 2021 and 2025”) or such other Tax and/or rate as may be determined by local lawfrom time to time. Certain offers and pricing may not be available for all orders at all locations. In the event youdiscover an error in the price of the product charged to you, please contact the restaurant where you purchased theproduct to seek a refund of the difference.
Refunds and your consumer rights.
If you desire to seek a refund for any reason, including if the products areunsatisfactory or for other reasons, please contact the restaurant where you purchased the product regarding anyrefund due to you. Your legal rights in this respect are not affected by anything in these terms.Ownership and Licenses for the online services.
Sankranti’s intellectual property ownership.Any and all rights in the online services are and shall remain theexclusive property of Sankranti.For purposes of clarity, “online services” includes any and allcontent on the online services, such as, but not limited to, text, images, graphics, logos, page headers, buttonicons, images, audio clips, digital downloads, data compilations, software, trademarks, service marks, trade dress,audio, video, data and other materials (together, “content”) as well as any part of the online services. The onlineservices are licensed, not sold, to you. Nothing in these terms intends to transfer any such rights to, or to vest anysuch rights in, you. You may not take any action to jeopardize, limit or interfere with Sankranti’s ’rights.
Your license to use the online services.
Subject to these terms, you are granted a personal, non-exclusive, non-transferable and revocable license to use the online services solely for your own personal, non-commercialpurposes solely in accordance with these terms. For purposes of clarity, “Use” includes access, interact with, anddisplay. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights theseterms expressly grant to you. Sankranti reserves all other rights.
Trademark information.
Trademarks, service marks, and all graphical elements, including the look and feelappearing on the online services, are distinctive and protected trademarks or trade dress of Sankranti. The online services may also contain various third-party names, trademarks, and service marks that arethe property of their respective owners.
User submissions and unsolicited ideas
Some online services may allow you to send comments, remarks, suggestions, ideas,graphics, photographs, questions, complaints or other information posted or communicated to Sankranti throughthe online services (together, “submissions”). You understand that by submitting any information to Sankranti through the online services, you grant Sankranti a perpetual, irrevocable, worldwide, non-exclusive, royalty-free,transferable license to use, reproduce, distribute, sublicense to others, modify, translate, prepare derivative worksof, publicly display, and publicly perform the submissions, including to use them for any commercial or otherpurpose whatsoever without approval from or compensation to you or any other person, including to use them forany commercial or other purpose whatsoever without approval from or compensation to you or any other person. Sankranti will not be required to treat any submissions as confidential.
It is Sankranti’s policy not to consider unsolicited ideas. While we appreciate you taking thetime to consider we’re unable to review new ideas from outside the Sankranti’s system. You expresslywaive any and all claims against Sankranti and in connection with Sankranti’s consideration, use or development of any product, design, concept or other materials similar oridentical to your submission now or in the future.
Acceptable uses and restrictions for the online services.
With respect to the online services (which includes content), you maynot, and may not allow third parties, to:
- a.Use the online services for any purpose that is unlawful or prohibited by these terms;
- b.Delete or change any copyright, trademark, or other proprietary notices;
- c.Attempt to obtain ownership or title to the online services, including the content;
- d.Use, copy, distribute, republish, display, disclose, upload, post, or transmit the online services in anycommercial manner;
- e.Rent, lease, sell, sub-license, loan, translate, merge, adapt, assign or transfer the online services, or combinethem with, or incorporate them into, any other programs or services;
- f.Disassemble, decompile, reverse-engineer, copy in source or object code format, or create derivative worksbased on the online services;
- g.Transfer, provide, export or re-export the online services in violations of an embargo, trade sanction, or othertechnology control or export laws and regulations you also represent and warrant that you are not incontravention of any Singapore laws or regulations including, but not limited to, the Prevention of CorruptionAct Chapter (241).
- h.Use or launch any unauthorized technology or automated system to access the online services or extractcontent from the online services, including but not limited to spiders, robots, screen scrapers, or offline readers;
- i.Attempt to disable, damage, overburden, impair or gain unauthorized access to the online services, Sankranti’s network or any user accounts associated with the online services.
Limitations on liability and disclaimers.
SANKRANTI SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT LOST PROFITS OR LOSTBUSINESS DAMAGE, SPECIAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY OR INCIDENTAL DAMAGES,INCLUDING LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO OR ARISING OUT OFTHE ONLINE SERVICES. NOTHING IN THIS SECTION IS INTENDED TO LIMIT SANKRANTI’S LIABILITY FORDAMAGES TO THE EXTENT CAUSED BY SANKRANTI’S OWN NEGLIGENCE, GROSS NEGLIGENCE ORINTENTIONAL OR UNLAWFUL MISCONDUCT. ADDITIONALLY, NOTHING IN THIS SECTION IS INTENDED TOLIMIT OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE LIMITED OR ALTERED UNDERAPPLICABLE LAW.
Sankranti reserves all legal rights to recover damages or other compensation under theseterms or as allowed by law.
Sankranti provides the online services “AS-IS” and without any warranties.
The online services may includeinaccuracies or errors. SANKRANTI PROVIDES THE ONLINE SERVICES “AS IS” AND WITHOUT WARRANTIESOF ANY KIND EITHER EXPRESSED OR IMPLIED. SANKRANTI DISCLAIMS ALL WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SANKRANTI DOES NOT WARRANT ORMAKE ANY REPRESENTATION THAT THE ONLINE SERVICES WILL BE ACCURATE, RELIABLE,UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE ONLINESERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME TOTALRESPONSIBILITY RELATED TO YOUR USE OF THE ONLINE SERVICES. YOUR SOLE REMEDY AGAINST SANKRANTI FOR DISSATISFACTION WITHTHE ONLINE SERVICES IS TO STOP USING THEM. THIS LIMITATION OF RELIEF IS A PART OF THEBARGAIN BETWEEN THE PARTIES.
Third party services.
The online services may link to or allow you to use third-party websites, downloadablematerials, content, social networks, or other digital services (together, “third party services”). These third partiesmay have their separate terms and conditions or privacy policies that you should review and understand beforeusing them. Sankranti does not endorse and is not associated with any of these third-party services. SANKRANTI HAS NO RESPONSIBILITYFOR ANY LOSS OR DAMAGES ARISING FROM OR RELATED TO THESE THIRD-PARTY SERVICES.
Events beyond our control.
SANKRANTI HAS NO RESPONSIBILITY FOR IF UNABLE TO PERFORM ANY OF ITS OBLIGATIONS UNDERTHESE TERMS CAUSED BY OR RELATED TO ANY EVENT BEYOND SANKRANTI’S REASONABLECONTROL.
Governing Law and Jurisdiction.
Arising out of the services you shall be governed by and construed inaccordance with the laws of Singapore, without giving effect to any principles of conflicts of law. You irrevocablysubmit to the exclusive jurisdiction of the courts of Singapore for the purpose of any suit, action or other proceedingrelated to or arising out of this Agreement.
Miscellaneous.
Sankranti makes no representation that the online services are appropriate or available outside of Singapore.If you use the online services from other locations, you are responsible for compliance with applicable locallaws.
The terms are written in English. Any translation of the terms into another language is provided solely for yourconvenience, and to the extent there is any conflict between the two, the English version controls.
On termination of these terms or of your permission to use the online services, all rights granted to you underterms shall cease; however, these terms will continue to apply to your prior use of the online services andanything relating to or arising from such use. Upon termination, all of rights of Sankrantiincluding all intellectual property rights, proprietary rights, and licenses in theseterms shall survive, as well all restrictions on use, all limitations on liability and disclaimers. Each of the terms and conditions in these terms are severable and operate separately. If any of them areunlawful, void or unenforceable, then the remaining terms and conditions will remain in full force and effect. If Sankranti does not insist that you perform any of your obligations under these terms, or if Sankranti doesnot enforce its rights against you, or delays in doing so, that will not mean that Sankranti has waived its rightsagainst you and will not mean that you do not have to comply with those obligations.
Sankranti may transfer its rights and obligations under these terms to another organization or entity, but thiswill not affect your rights or our obligations under these terms. You may only transfer your rights or obligationsunder these terms to another person if Sankranti agrees in writing.
TERMS & CONDITIONS (https://order.sankrantihotels.com (www.sankrantihotels.com)
(collectively, “Sites”), you agree to the Website Terms, Privacy Policy and Terms &Conditions (Online Services). In addition, by placing an order or utilizing any services underwww.sankrantihotels.com, or through our https://order.sankrantihotels.com You alsoagree to these Terms and Conditions
(The Website Terms, Privacy Policy, Terms & Conditions (OnlineServices) and these Terms and Conditions (Website) are collectively known as “Terms & Conditions”. If you donot agree, you should not use the Sites or place an order (as defined below).
These Terms & Conditions apply to single orders (subject to the minimum order as defined below) that are placedwith Sankranti Hotels Pte Ltdor through our order.sankrantihotels.com.
Islandwide delivery of each order to a single delivery point with minimum order of S$50.00 per order, with thefollowing exceptions:
Minimum order of S$150.00 applies for Jurong Industrial Area / Tuas, Changi / Loyang, Ocean Drive (Sentosa),Marina Bay Sands / Marina South, Lim Chu Kang Area / Kanji, Seletar Area / Punggol Island and selectedremote areas as determined by our Site.
Lunch / Dinner / Supper orders are taken until 10pm. The price of your meal will be reflected on your order formprior to confirmation. To facilitate order processing in the case of orders made via https://.order.sankrantihotels.com are assigned based on a standard allocation asdetermined by Sankranti from time to time at its sole discretion.
The payment choices are debit/credit card (VISA, MasterCard and American Express only) (“debit/credit card”),for orders via www.sankrantihotels.com
We are currentlyunable to accept payment by NETS cards, EZlink cards, or any other forms ofcashless payments.
Where payment is made by debit/credit card , you acknowledge agree and consent thatyour personal data such as your name and debit/credit card number may be disclosed to third parties (locatedwithin and outside of Singapore) processing such debit/credit card transactions, including debit/credit cardcompanies, banks and payment gateways, and, subject to their respective personal data privacy policies andapplicable laws, may be used, processed and stored by such third parties to facilitate payments that you now orsubsequently make for orders placed. We do not store or process debit/credit card details on our Sites. Anydebit/credit card details you provide are processed by our payment gateway provider, who hold and processany credit card details provided. Once a transaction is complete, we may hold a reference to the debit/creditcard used, which is held against your order transaction details. Payment via debit/credit card (VISA / MasterCard) shall be made at the point of order. Once an order is confirmed by Sankranti, such order cannot be cancelled or modified by you without Sankranti’s agreement in writing. Further, subject to applicable law, Sankranti is not liable to provide a refundonce an order has been confirmed and payment (full or part) has been received. Although we will endeavour to deliver your food orders within the indicated timeframe, any delivery timesstated or agreed or represented are estimates only. Delivery times may be affected by a number of factors,including those outside of our control such failure of equipment, bad weather and/or traffic conditions. Whiletimely delivery is an important commitment, we place equal importance in ensuring the safety of our drivers /riders, and the due observance of traffic regulations. Sankranti service is subject to availability of resources. We reserve the right to reject or cancel any order. Access to the Sankranti Site may be unavailable temporarily and without notice in the case of system failure,maintenance or repair or for reasons beyond Sankranti’s reasonable control. Sankranti disclaims all liability or any malfunction, suspension or interruption of the Site, including inaccessibility due to network problems. If Sankranti is prevented or delayed in the performance of any or all of its obligations under this Agreementdue to an event of force majeure, then Sankranti shall be excused performance or the punctual performance,as the case may be, of its said obligations and Sankranti shall not be liable to you (whether in damages orotherwise) for such non-performance or delay in performance. “Force majeure” means any event which isbeyond the control of Sankranti, and includes exceptional weather conditions, floods, droughts, storms,lightning, high winds, typhoons, earthquakes, natural disasters, acts of God, aircrafts or aerial objects,explosion, fire, war, hostilities, insurgencies, terrorisms, civil commotions, riots, strikes or lock-outs on a city orindustrial scale, industrial disputes, industrial actions by workmen, shortage of labour, goods, food or materials,breakdown of machinery or tools or systems; and acts or regulations of government and political interferenceswith the usual operations of Sankranti. Without prejudice to anything in the Privacy Policy, by placing an order, you confirm that you authorize, agreeand consent Sankranti’s collecting, using, disclosing and/or processing personal data about you (whetherprovided by you before, during or after placement of the order, or that Sankranti otherwise possesses aboutyou) for the following purposes:
- (i) facilitating, processing, dealing with, administering, managing such order andpayment for such order and any subsequent order that you may place;
- (ii) carrying out due diligence and otherscreening activities, or to prevent or investigate any fraud or breach of contract or unlawful activity, orcomplying with or as required by any applicable law, governmental or regulatory requirements of any relevantjurisdiction;
- (iii) conducting research, analysis and development activities (including but not limited to dataanalytics, surveys and/or profiling) to enhance Sankranti’s products, services and/or operations, and/orotherwise for Sankranti’s business operations and purposes;
- (iv) storing, hosting, backing up (whether fordisaster recovery or otherwise) of such personal data, whether within or outside Singapore (collectively,“Purposes”). Sankranti may disclose personal data about you to affiliates and/or third-partyservice providers and/or agents (“Representatives”), who perform certain functions for Sankranti inconnection with the Purposes, so long as disclosure is necessary to enable such Representatives to perform thesaid functions. The Representatives may be located within or outside Singapore. In this regard, you herebyacknowledge, agree and consent that the said Representatives may, to the extent necessary to perform the saidfunction, collect, use, disclose, process and/or store your personal data.
The Terms & Conditions, and any disputes arising from or under the Terms & Conditions, shall be governed bySingapore law. You agree to submit to the exclusive jurisdiction of the courts of Singapore regarding any suchdispute. A person who is not a party to Terms & Conditions shall have no right under the Contract (Rights ofThird Parties) Act to enforce any part of Terms & Conditions. We may vary the Terms & Conditions from time to time and any use or continued use of the Site shall bedeemed acceptance of the Terms & Conditions. The Terms & Conditions constitute the entire agreementbetween Sankranti and you with respect to your use of the Site in regard toSankranti delivery and dealings inconnection with http://order.sankrantihotels.com The following Terms and Condition shall additionally apply for Promotions (via SMS and email) Promotions and coupon codes must be used in accordance with the minimum spend, promotional period andany other conditions stipulated in the promotion communication sent to you by SMS oremail, as the case may be. The minimum spends stated for the promotion shall exclude delivery charges. Promotion coupon code can only be used once per transaction. Promotion coupon code cannot be used with any other on-going promotions, discounts, offers or privileges.
Terms & Conditions
TERMS & CONDITIONS (ONLINE SERVICES)
Last updated on 01/03/2021
IMPORTANT: PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS AND CONDITIONS (“TERMS”). THEY CONTAIN LIMITATIONS ON SANKRANTI'S LIABILITY AND OTHER PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS.
By installing, accessing or using any websites, mobile apps, email newsletters and subscriptions, and other digital properties on which these terms are posted or referenced (together, “online services”), you are entering into a binding agreement with Sankranti Hotels Pte Ltd. (“Sankranti'”, “we” or “us”). In Singapore, which it controls and operates from its headquarters at:
#79, Syed Alwi Road Singapore 207658
By accepting these terms, you also understand and consent to Sankranti’s Privacy Policy (“Privacy Policy”) also referred to as Privacy Statement, which is of, this agreement. Our Privacy Policy describes how we collect, use and share information.The online services are not intended to be used by, or targeted to, anyone under the age of 14. You must be at least 14 years old to use the online services. If you are under 18 years old (or the legal age of majority if different in your jurisdiction), then you must review these terms with your parent or guardian, and they must understand and agree to these terms in order for you to use the online services.If you or your parent or guardian do not agree to these terms, then you must immediately stop using the online services and request that delete this online services account that you have created.If you have any other request pertaining to how Sankranti collect, use or disclose your personal data, which is not covered in our Privacy Policy, you may contact our Data Protection Officer at info@sankrantihotels.com or alternatively you may write to us at the below address:
Sankranti Hotels Pte Ltd 79, Syed Alwi Road Singapore-207228 Attention: Data Protection Officer1.
About
Availability of products and services.
Sankranti's products and services are available in Singapore and India. However, the online services may describe products and services that are not available overseas.
Whenever you use the online services, you must obey the rules of the road and all applicable rules and regulations. YOU MUST NOT USE THE ONLINE SERVICES WHILST DRIVING OR WHILST BEHIND THE WHEEL OR CONTROLS OF A VEHICLE THAT IS MOVING OR NOT IN “PARK”. In the interest of safety at all times, you should only use the online services when it is lawful and safe to do so.You are responsible for your devices and accounts. You are responsible for any devices, software and services needed to use the online services. Sankranti does not guarantee that the online services will fully function on any particular device or with any particular software. You are also responsible for any messaging and data charges, fees and taxes for your use of the online services, including when we communicate with you by text, email or other means that you choose. You may only use the online services with devices that you own or control and using only the authorized operating system (e.g., Apple iPhone OS for Apple devices). If you create an online services account, you are responsible for keeping the account secure and for all activity under the account. You can only use one online services account and must keep your account information accurate at all times.Sankranti's right to update or terminate the online services. You understand and consent that (with or without notice) Sankranti may update, modify or terminate the online services (or your access to them) from time to time, including by pushing updates to (or removing functionality or access from)
Updates to these terms.
Sankranti may also update these terms at any time and at its sole discretion. If any material changes to the terms, we will notify you by any reasonable means such as by posting the new terms in the online service. If you do not agree to the changed terms, then you must immediately stop using the online services.
How to contact us.
If you have any questions or comments regarding the online services, please see the Contact Us section in the online services Our information practices and communications with you.
Privacy Policy.
These terms incorporate our Privacy Policy as part of the terms. Our Privacy Policy describes our information practices, including how we collect, use and share information.How we communicate with you. Through the online services, you may opt in to receive emails, text messages to the mobile number you provide to us. When you opt into any of these types of communications, you understand and consent that that you will receive marketing, transactional and other messages from Sankranti. Sankranti may use the information you have provided to us to communicate with you in accordance with our Privacy PolicyOpting out of communications generally.
You have a choice in how we communicate with you. You can generally find your communication preferences with instructions on how to opt out in the profile section of the online servicethat you use. You may also have the ability to change your communication preferences using your device settingsamongst others, but not limited to, opting out via push notification. In addition, our communications themselves mayinclude the opportunity to opt out. You understand and agree that you may need to separately manage yourcommunication preferences for each communication method. For example, if you opt out of receiving marketingemails, you may still receive marketing text messages if you’ve opted in to receiving them. Whilst we do our best tooffer convenient methods for you to manage your communications preferences, you may need to separately adjustyour preferences for each online service. Please note that for some account-related and transactionalcommunications, the only way to stop receiving these communications may be to delete your online servicesaccount.Offers
You have the possibility of receiving offers through the online services. The following general terms apply to theoffers:(1) the offer may only be available through that particular online service and for the product shown andsubject to availability, in participating restaurants only, and until the expiration date; (2) serving times apply (3) unless otherwise stated each offerexpires on redemption; (4) only one offer can be used per restaurant visit; (5) offers are not transferable; 6)there is no cash alternative. In addition, there may be specific terms that apply to the offer which are stated on the website next to the offer. Not all offers may be combined with orders.
About the products in the online services.
All products are subject to availability at the restaurant where youcollect your order. Some restaurants do not sell all products. Images of products and packaging on the onlineservices are examples only and may not be identical to the product or packaging you receive from a restaurant.Differences may be due your device’s display of colours or factors such as the ingredients used, the supplier, theregion of the country and the season of the year. About the prices in ordering. Each restaurant independently determines its own prices and independently appliesthe local sales tax rate, or any fees required by law. Prices include prevailing Goods and Services Tax (“GST”) at thecurrent rate of 7% (“9% between 2021 and 2025”) or such other Tax and/or rate as may be determined by local lawfrom time to time. Certain offers and pricing may not be available for all orders at all locations. In the event youdiscover an error in the price of the product charged to you, please contact the restaurant where you purchased theproduct to seek a refund of the difference.
Refunds and your consumer rights.
If you desire to seek a refund for any reason, including if the products areunsatisfactory or for other reasons, please contact the restaurant where you purchased the product regarding anyrefund due to you. Your legal rights in this respect are not affected by anything in these terms.Ownership and Licenses for the online services.
Sankranti’s intellectual property ownership.Any and all rights in the online services are and shall remain theexclusive property of Sankranti.For purposes of clarity, “online services” includes any and allcontent on the online services, such as, but not limited to, text, images, graphics, logos, page headers, buttonicons, images, audio clips, digital downloads, data compilations, software, trademarks, service marks, trade dress,audio, video, data and other materials (together, “content”) as well as any part of the online services. The onlineservices are licensed, not sold, to you. Nothing in these terms intends to transfer any such rights to, or to vest anysuch rights in, you. You may not take any action to jeopardize, limit or interfere with Sankranti’s ’rights.
Your license to use the online services.
Subject to these terms, you are granted a personal, non-exclusive, non-transferable and revocable license to use the online services solely for your own personal, non-commercialpurposes solely in accordance with these terms. For purposes of clarity, “Use” includes access, interact with, anddisplay. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights theseterms expressly grant to you. Sankranti reserves all other rights.
Trademark information.
Trademarks, service marks, and all graphical elements, including the look and feelappearing on the online services, are distinctive and protected trademarks or trade dress of Sankranti. The online services may also contain various third-party names, trademarks, and service marks that arethe property of their respective owners.
User submissions and unsolicited ideas
Some online services may allow you to send comments, remarks, suggestions, ideas,graphics, photographs, questions, complaints or other information posted or communicated to Sankranti throughthe online services (together, “submissions”). You understand that by submitting any information to Sankranti through the online services, you grant Sankranti a perpetual, irrevocable, worldwide, non-exclusive, royalty-free,transferable license to use, reproduce, distribute, sublicense to others, modify, translate, prepare derivative worksof, publicly display, and publicly perform the submissions, including to use them for any commercial or otherpurpose whatsoever without approval from or compensation to you or any other person, including to use them forany commercial or other purpose whatsoever without approval from or compensation to you or any other person. Sankranti will not be required to treat any submissions as confidential.
It is Sankranti’s policy not to consider unsolicited ideas. While we appreciate you taking thetime to consider we’re unable to review new ideas from outside the Sankranti’s system. You expresslywaive any and all claims against Sankranti and in connection with Sankranti’s consideration, use or development of any product, design, concept or other materials similar oridentical to your submission now or in the future.
Acceptable uses and restrictions for the online services.
With respect to the online services (which includes content), you maynot, and may not allow third parties, to:
- a.Use the online services for any purpose that is unlawful or prohibited by these terms;
- b.Delete or change any copyright, trademark, or other proprietary notices;
- c.Attempt to obtain ownership or title to the online services, including the content;
- d.Use, copy, distribute, republish, display, disclose, upload, post, or transmit the online services in anycommercial manner;
- e.Rent, lease, sell, sub-license, loan, translate, merge, adapt, assign or transfer the online services, or combinethem with, or incorporate them into, any other programs or services;
- f.Disassemble, decompile, reverse-engineer, copy in source or object code format, or create derivative worksbased on the online services;
- g.Transfer, provide, export or re-export the online services in violations of an embargo, trade sanction, or othertechnology control or export laws and regulations you also represent and warrant that you are not incontravention of any Singapore laws or regulations including, but not limited to, the Prevention of CorruptionAct Chapter (241).
- h.Use or launch any unauthorized technology or automated system to access the online services or extractcontent from the online services, including but not limited to spiders, robots, screen scrapers, or offline readers;
- i.Attempt to disable, damage, overburden, impair or gain unauthorized access to the online services, Sankranti’s network or any user accounts associated with the online services.
Limitations on liability and disclaimers.
SANKRANTI SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT LOST PROFITS OR LOSTBUSINESS DAMAGE, SPECIAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY OR INCIDENTAL DAMAGES,INCLUDING LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO OR ARISING OUT OFTHE ONLINE SERVICES. NOTHING IN THIS SECTION IS INTENDED TO LIMIT SANKRANTI’S LIABILITY FORDAMAGES TO THE EXTENT CAUSED BY SANKRANTI’S OWN NEGLIGENCE, GROSS NEGLIGENCE ORINTENTIONAL OR UNLAWFUL MISCONDUCT. ADDITIONALLY, NOTHING IN THIS SECTION IS INTENDED TOLIMIT OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE LIMITED OR ALTERED UNDERAPPLICABLE LAW.
Sankranti reserves all legal rights to recover damages or other compensation under theseterms or as allowed by law.
Sankranti provides the online services “AS-IS” and without any warranties.
The online services may includeinaccuracies or errors. SANKRANTI PROVIDES THE ONLINE SERVICES “AS IS” AND WITHOUT WARRANTIESOF ANY KIND EITHER EXPRESSED OR IMPLIED. SANKRANTI DISCLAIMS ALL WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SANKRANTI DOES NOT WARRANT ORMAKE ANY REPRESENTATION THAT THE ONLINE SERVICES WILL BE ACCURATE, RELIABLE,UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE ONLINESERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME TOTALRESPONSIBILITY RELATED TO YOUR USE OF THE ONLINE SERVICES. YOUR SOLE REMEDY AGAINST SANKRANTI FOR DISSATISFACTION WITHTHE ONLINE SERVICES IS TO STOP USING THEM. THIS LIMITATION OF RELIEF IS A PART OF THEBARGAIN BETWEEN THE PARTIES.
Third party services.
The online services may link to or allow you to use third-party websites, downloadablematerials, content, social networks, or other digital services (together, “third party services”). These third partiesmay have their separate terms and conditions or privacy policies that you should review and understand beforeusing them. Sankranti does not endorse and is not associated with any of these third-party services. SANKRANTI HAS NO RESPONSIBILITYFOR ANY LOSS OR DAMAGES ARISING FROM OR RELATED TO THESE THIRD-PARTY SERVICES.
Events beyond our control.
SANKRANTI HAS NO RESPONSIBILITY FOR IF UNABLE TO PERFORM ANY OF ITS OBLIGATIONS UNDERTHESE TERMS CAUSED BY OR RELATED TO ANY EVENT BEYOND SANKRANTI’S REASONABLECONTROL.
Governing Law and Jurisdiction.
Arising out of the services you shall be governed by and construed inaccordance with the laws of Singapore, without giving effect to any principles of conflicts of law. You irrevocablysubmit to the exclusive jurisdiction of the courts of Singapore for the purpose of any suit, action or other proceedingrelated to or arising out of this Agreement.
Miscellaneous.
Sankranti makes no representation that the online services are appropriate or available outside of Singapore.If you use the online services from other locations, you are responsible for compliance with applicable locallaws.
The terms are written in English. Any translation of the terms into another language is provided solely for yourconvenience, and to the extent there is any conflict between the two, the English version controls.
On termination of these terms or of your permission to use the online services, all rights granted to you underterms shall cease; however, these terms will continue to apply to your prior use of the online services andanything relating to or arising from such use. Upon termination, all of rights of Sankrantiincluding all intellectual property rights, proprietary rights, and licenses in theseterms shall survive, as well all restrictions on use, all limitations on liability and disclaimers. Each of the terms and conditions in these terms are severable and operate separately. If any of them areunlawful, void or unenforceable, then the remaining terms and conditions will remain in full force and effect. If Sankranti does not insist that you perform any of your obligations under these terms, or if Sankranti doesnot enforce its rights against you, or delays in doing so, that will not mean that Sankranti has waived its rightsagainst you and will not mean that you do not have to comply with those obligations.
Sankranti may transfer its rights and obligations under these terms to another organization or entity, but thiswill not affect your rights or our obligations under these terms. You may only transfer your rights or obligationsunder these terms to another person if Sankranti agrees in writing.
TERMS & CONDITIONS (https://order.sankrantihotels.com (www.sankrantihotels.com)
(collectively, “Sites”), you agree to the Website Terms, Privacy Policy and Terms &Conditions (Online Services). In addition, by placing an order or utilizing any services underwww.sankrantihotels.com, or through our https://order.sankrantihotels.com You alsoagree to these Terms and Conditions
(The Website Terms, Privacy Policy, Terms & Conditions (OnlineServices) and these Terms and Conditions (Website) are collectively known as “Terms & Conditions”. If you donot agree, you should not use the Sites or place an order (as defined below).
These Terms & Conditions apply to single orders (subject to the minimum order as defined below) that are placedwith Sankranti Hotels Pte Ltdor through our order.sankrantihotels.com.
Islandwide delivery of each order to a single delivery point with minimum order of S$50.00 per order, with thefollowing exceptions:
Minimum order of S$150.00 applies for Jurong Industrial Area / Tuas, Changi / Loyang, Ocean Drive (Sentosa),Marina Bay Sands / Marina South, Lim Chu Kang Area / Kanji, Seletar Area / Punggol Island and selectedremote areas as determined by our Site.
Lunch / Dinner / Supper orders are taken until 10pm. The price of your meal will be reflected on your order formprior to confirmation. To facilitate order processing in the case of orders made via https://.order.sankrantihotels.com are assigned based on a standard allocation asdetermined by Sankranti from time to time at its sole discretion.
The payment choices are debit/credit card (VISA, MasterCard and American Express only) (“debit/credit card”),for orders via www.sankrantihotels.com
We are currentlyunable to accept payment by NETS cards, EZlink cards, or any other forms ofcashless payments.
Where payment is made by debit/credit card , you acknowledge agree and consent thatyour personal data such as your name and debit/credit card number may be disclosed to third parties (locatedwithin and outside of Singapore) processing such debit/credit card transactions, including debit/credit cardcompanies, banks and payment gateways, and, subject to their respective personal data privacy policies andapplicable laws, may be used, processed and stored by such third parties to facilitate payments that you now orsubsequently make for orders placed. We do not store or process debit/credit card details on our Sites. Anydebit/credit card details you provide are processed by our payment gateway provider, who hold and processany credit card details provided. Once a transaction is complete, we may hold a reference to the debit/creditcard used, which is held against your order transaction details. Payment via debit/credit card (VISA / MasterCard) shall be made at the point of order. Once an order is confirmed by Sankranti, such order cannot be cancelled or modified by you without Sankranti’s agreement in writing. Further, subject to applicable law, Sankranti is not liable to provide a refundonce an order has been confirmed and payment (full or part) has been received. Although we will endeavour to deliver your food orders within the indicated timeframe, any delivery timesstated or agreed or represented are estimates only. Delivery times may be affected by a number of factors,including those outside of our control such failure of equipment, bad weather and/or traffic conditions. Whiletimely delivery is an important commitment, we place equal importance in ensuring the safety of our drivers /riders, and the due observance of traffic regulations. Sankranti service is subject to availability of resources. We reserve the right to reject or cancel any order. Access to the Sankranti Site may be unavailable temporarily and without notice in the case of system failure,maintenance or repair or for reasons beyond Sankranti’s reasonable control. Sankranti disclaims all liability or any malfunction, suspension or interruption of the Site, including inaccessibility due to network problems. If Sankranti is prevented or delayed in the performance of any or all of its obligations under this Agreementdue to an event of force majeure, then Sankranti shall be excused performance or the punctual performance,as the case may be, of its said obligations and Sankranti shall not be liable to you (whether in damages orotherwise) for such non-performance or delay in performance. “Force majeure” means any event which isbeyond the control of Sankranti, and includes exceptional weather conditions, floods, droughts, storms,lightning, high winds, typhoons, earthquakes, natural disasters, acts of God, aircrafts or aerial objects,explosion, fire, war, hostilities, insurgencies, terrorisms, civil commotions, riots, strikes or lock-outs on a city orindustrial scale, industrial disputes, industrial actions by workmen, shortage of labour, goods, food or materials,breakdown of machinery or tools or systems; and acts or regulations of government and political interferenceswith the usual operations of Sankranti. Without prejudice to anything in the Privacy Policy, by placing an order, you confirm that you authorize, agreeand consent Sankranti’s collecting, using, disclosing and/or processing personal data about you (whetherprovided by you before, during or after placement of the order, or that Sankranti otherwise possesses aboutyou) for the following purposes:
- (i) facilitating, processing, dealing with, administering, managing such order andpayment for such order and any subsequent order that you may place;
- (ii) carrying out due diligence and otherscreening activities, or to prevent or investigate any fraud or breach of contract or unlawful activity, orcomplying with or as required by any applicable law, governmental or regulatory requirements of any relevantjurisdiction;
- (iii) conducting research, analysis and development activities (including but not limited to dataanalytics, surveys and/or profiling) to enhance Sankranti’s products, services and/or operations, and/orotherwise for Sankranti’s business operations and purposes;
- (iv) storing, hosting, backing up (whether fordisaster recovery or otherwise) of such personal data, whether within or outside Singapore (collectively,“Purposes”). Sankranti may disclose personal data about you to affiliates and/or third-partyservice providers and/or agents (“Representatives”), who perform certain functions for Sankranti inconnection with the Purposes, so long as disclosure is necessary to enable such Representatives to perform thesaid functions. The Representatives may be located within or outside Singapore. In this regard, you herebyacknowledge, agree and consent that the said Representatives may, to the extent necessary to perform the saidfunction, collect, use, disclose, process and/or store your personal data.
The Terms & Conditions, and any disputes arising from or under the Terms & Conditions, shall be governed bySingapore law. You agree to submit to the exclusive jurisdiction of the courts of Singapore regarding any suchdispute. A person who is not a party to Terms & Conditions shall have no right under the Contract (Rights ofThird Parties) Act to enforce any part of Terms & Conditions. We may vary the Terms & Conditions from time to time and any use or continued use of the Site shall bedeemed acceptance of the Terms & Conditions. The Terms & Conditions constitute the entire agreementbetween Sankranti and you with respect to your use of the Site in regard toSankranti delivery and dealings inconnection with http://order.sankrantihotels.com The following Terms and Condition shall additionally apply for Promotions (via SMS and email) Promotions and coupon codes must be used in accordance with the minimum spend, promotional period andany other conditions stipulated in the promotion communication sent to you by SMS oremail, as the case may be. The minimum spends stated for the promotion shall exclude delivery charges. Promotion coupon code can only be used once per transaction. Promotion coupon code cannot be used with any other on-going promotions, discounts, offers or privileges.
